We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm very satisfied, the product arrived in perfect condition and well before the deadline.
пришло быстро, качество хорошее.
набор отличный,компактный. но только готовить не на открытом огне
Things too quickly and surprised! Product diagram that Adam is cute and have camping for easy carrying convenient and good looks to be the
Very long delivery. I haven't checked yet.
excellent little set for solo hiking or camping. well made and packs up small for back pack. I like it
The parcel came BNZ pupyrki and the box was in the trash surprisingly everything came whole) until I used it. Later I will add a review.
It's really big than expected and ultralight. there were some skratches on surface but no problem for now, coating can be demaged easily but I loved it.
Items arrived just as described. Good quality. Postage took forever due to Covid-19 (month & half) but was worth the wait.
Come mega fast! Correspond to the description! Until he's tested.
Very good, travel hiking size. Love to use on mini travel burner.
Nice kit nice quality very happy see picture. Recommend idea size for hiking too. That's why I bought it. Thank you from England :-)
For such money so much "delicious"! Pleased with a spatula made of bamboo! And urine: Lufa. Esthete will understand. I checked the burner: norms, even those. But it is rather a "trailer" to the set as it has a small area of dispersion and to such a pan and pot she's too small. I have a more powerful but from it fall narrow bowlers and cups. So they complement each other. The only "but" there are no labels of the amount of filled liquid in the kettle. And so everything is cute! In a couple of weeks in the mountains, I'll try it!
The dishes came exactly as they were on the site! Thank you! Recommend! With the store did not contact, ordered, paid and received!
Everything came in time, a good store
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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