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Product always receives high satisfaction ratings from our customers



We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of CamperVans.net (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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4 Sep 2020

Когда достали кран из упаковки из него немного капала вода. Внутри как-будто была коррозия которую чем-то вывели, на фото видно. Внутренняя резьба сколота в трёх местах, что тоже видно на фото. Кран установили, не течёт, очень удобный!!

4 Sep 2020

просто супер быстро и качество

2 Sep 2020

On first sight and touch it looks like 'high' quality. Better than expected

1 Sep 2020

Отличный кран. Качественный. Доставка 3-4 дня до квартиры курьером. Стоимость доставки 330р. В комплектации: Смеситель, латунная гайка, два шланга горячая холодная, инструкция. Короче полный комплект. Заказом доволен. Советую.

31 Aug 2020

Привет всем, отличный кран! Даже не ожидал что будет такого качества, вечером буду устанавливать посмотрим как покажет себя дальше

25 Aug 2020

Внешний вид супер

23 Aug 2020

получил в руки, но пока не подключил

20 Aug 2020

супер советую

18 Aug 2020

Доставка быстрая. Все работает. Насколько качественно все скажет только время!

10 Aug 2020

Смеситель классный, пока не устанавливали, надеюсь, не подведёт. Упакован отлично, при распаковке вылилась вода. Из косяков - непрокрас на основании, не критично, но не очень приятно)) Доставка 20 дней в Тамбов, заказывала из РФ. Продавец долго не отправлял, СДЭК доставил за 2 дня. Общее впечатление неплохое, для себя ещё заказала бы)))

29 Jul 2020

Estupendo, tal cual a la descripción del producto.

21 Jul 2020

Crane quality. delivery Fast. we order in the store not the first time. very satisfied with the service and quality.

21 Jul 2020

Отличный кран, беру уже второй раз, для новой квартиры.

20 Jul 2020

Chic Crane, did not wait, bought another in the store for 1400, this 1900, but this one looks cooler. Later photo

9 Jul 2020

Cool mixer, came to Tyumen in 10 days, the courier brought home, the store I recommend

Super hot! Several others have checked this out in the last few hours

FRAP Kitchen Faucet modern style flexible kitchen sink mixer faucet taps single handle red white black color cold and hot water

15 Reviews
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