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Product always receives high satisfaction ratings from our customers


We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of CamperVans.net (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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10 Sep 2020

Отлично работает . Солидный и внушительный вид. Лёгкая установка и подключение.

10 Sep 2020

Отличного качества.

9 Sep 2020

Обычный кран. Ничего сверхъестественного. Пользуюсь неделю. На вид сделан добротно.

9 Sep 2020

отличный смеситель, взял за 3200₽, с купоном АлиЭкспресс. очень доволен

8 Sep 2020

⭐️Быстрая доставка ⭐️ Качественное литьё ⭐️ Огромный и тяжелый ⭐️ Безусловно, - красивый, стильный. Пока лежит в коробке, после монтажа дополню отзыв

8 Sep 2020

Смеситель пришёл быстро, меньше недели до Ростовской обл. Все выглядит достойно, товар своих денег стоит. Продавца рекомендую однозначно.

8 Sep 2020

Отличный товар и продавец! Все качественное, красивое..хорошо упакованное. Инструкция на русском языке. Получила шикарный кран, красивого золотого цвета с отличным функционалом.

7 Sep 2020

товар пришел быстро.выглядит качественно.после установки дополню

7 Sep 2020

Доставка очень быстрая, прям до двери. Сначала пришло уведомление на телефон, потом связался с курьером. Упаковка была немного повреждена (небольшой надрыв), но на качество самого смесителя это не влияет. Достаточно тяжелый, комплектность полная. Пока что не установил, но, думаю, проблем не будет. Шланги из комплекта заменю на более длинные. Рекомендую продавца и товар.

7 Sep 2020

хорошее качество и супер быстрая доставка

7 Sep 2020

Доставка в СПб 1 неделя. Смеситель сурер

7 Sep 2020

получила товар за 2 недели

7 Sep 2020

Цвет больше на бронзу похож

6 Sep 2020

кран супер, доставка быстрая до двери курьером. 100 % рекомендую

6 Sep 2020

пришло за неделю. все отлично

5 Sep 2020

Пришло за 8 дней, за свои деньги неплохой смеситель, на вид качественный, но пока не устанавливал.

5 Sep 2020

установил, все в порядке

Super hot! Several others have checked this out in the last few hours

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