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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of CamperVans.net (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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10 Sep 2020


3 Sep 2020

сломался на второй день, больше не подогревает

1 Sep 2020

Это не первый заказ. Кран отличный,для дачи,дома. Правда первый пакет СДЕК потеряли. Продавец отправил второй,без вопросов. Рекомендую.

31 Aug 2020

На вид хорош, доставка быстрая!

31 Aug 2020

Заказал в понедельник, получил в пятницу.Установил, работает отлично.

27 Aug 2020


27 Aug 2020

Кран получит быстро, сплошная пластмасса,как установлю добавлю отзыв.Товар выглядит прилично.

27 Aug 2020

упакован отлично,доставка быстрая. В работе ещё не проверял.

27 Aug 2020

Пришёл хорошо Упакованные, быстро , хоть живу в селе. русский правда хлопки как из пластика. но греет хорошо, если куда на дачу то очень хорошая вещь!

26 Aug 2020

Nice, but did not check yet

25 Aug 2020

dont tested yet seems very plastic one

25 Aug 2020

отличный кран,советую

19 Aug 2020

пришло за6 дней. пока не ставил. дополню

19 Aug 2020

Кран доставил курьер на 7 день после заказа. Всё целое, фумка в комплекте. Продавца рекомендую. Ожидал доставки на почту, а принесли на дом. Хорошо был на месте.

18 Aug 2020

Я только сегодня получил посылку. Я понимаю что вы в этом не виноваты. Посылка была у транспортная компания 24.07.2020.Сори

16 Aug 2020

Поставил этот кран, и потёк через полтора месяца.

15 Aug 2020

Заказал 10.08.20 получил 14.08.20 службой CDEK, упакован отлично, все целое. Продавец супер 5+, за подарок отдельное спасибо.

13 Aug 2020

chegou bem obrigado muito bom só falta atestar

12 Aug 2020

Looks good. Fast delivery from Poland.

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