SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CamperVans.net (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
bien ,ais je pensais plus grand
produto de qualidade, vendedir atencioso!demorou um pouco para chegar mas tudo certo, vamos ver a durabilidade.
10 дней до Санкт - Петербурга. Товар качественный и очень мощный. Тепереь придется покупать реостат или Димер, чтобы иметь возможность регулировки можности. Планирую использовать в качестве принудительной вытяжки в кемепере над газовой плитой. М такой можностью вся еда взлетит и улетит
tres puissant et robuste
Perfecto tal y como se describe.
Very hapy with the product. I realy recomend that.
Хорошее качество. Сеточка необходима.
Bien hasta que lo pueda instalar. Parece que está todo correcto. 100%!!!
We have received your package without damage, we thank you for that. Maybe until a next order.
Посылка пришла без повреждений. Продавца рекомендую Дополнительной упаковки нет. Работает достаточно шумно , производительность высокая.
Power sharing, power good
It was difficult to estimate the real size, in real life it turned out to be miniature, but...
Very strong Like
Supper fast shipping
Product is ok and works well. Description was according.
Like to write only with
It is small..... I would have given it 5 stars if it had an anti bug screen installed between the fans and the outside housing...... Everyone knows bugs are what kill things inside a trailer. I've not tested yet, but the unit looks very nice, not at all flimsy. We will see what it soun ds like and how much air it moves next.
Everything perfect I'm very happy
Larvae and lift the
Arrived quickly, 14 days to the Rostov region. Everything works, the fans are powerful, blow well but noisy.